Shopping Notes

Shopping Notes

How to order:
  • By phone: please dial 03-3814626 during business hour between Monday 8:00am~17:00pm, our customer service staff will attend to your call.
  • Order online: simply place your order online via our website www.jafon.com.tw
  • Download menu: Our menu is available online, please fill in your order and have it e-mail to :laura.yiu@gmail.com or fax :03-3814627
Acknowledgement:
  • We offer delivery service, when your purchase amount is greater than NTD$2000, Your delivery will be free within Taiwan, otherwise NTD$100 will be charged.
  • It will take up to 2 to 5 work days to receive your parcel, depends on stock availability and courier
  • Payment method: we offer pay on arrival、ATM、bank transfer or line pay( line id: laura.yiu)
  • If you choose ATM transfer、wire money or line pay to pay, please keep us notified after the transition is done thus we can proceed for postage.
Refound policy:
  • We except exchange if the package is broken or wrong item from what you order, please call our customer service hotline: 03-3814626 and our staff should assist you as soon as possible.
  • If the product you order is not in good condition, please have it sent back and we will replace brand new one for you as soon as possible (postage is free)
ATM transfer
  • Bank code: 803
  • Bank name: Union bank of Taiwan
  • Account number: 038100020538
  • Notification: Please kindly keep us informed after the payment is done followed by providing the last 5 digits of your bank account number, so that we can track your payment and proceed for postage. Thank you!
Bank transfer
  • Bank code: 803
  • Bank name: Union bank of Taiwan, Dayuan branch
  • Account holder:Jafon food manufactory yu shiang mu
  • Account number: 038100020538
  • Notification: Please kindly keep us informed after the payment is done, so that we can track your payment and proceed for postage. Thank you!
Pay on arrival
  • Our courier is HCT Logistics, when your parcel arrive, please simply hand over the payment to the driver, thank you!